755bat Responsible Gaming

21+ Age Restriction Policy

755bat is strictly for adults. No exceptions.

21+ Adults Only
Players must be 21 years or older

755bat operates exclusively for players aged 21 and above. This is a firm, non-negotiable requirement that applies to every player in Bangladesh and internationally. We enforce age verification as part of our standard Know Your Customer (KYC) process, and any account found to belong to a person under 21 will be suspended immediately and all associated funds returned.

If you share a device with family members or younger people, we strongly recommend enabling device-level parental controls to prevent underage access to the 755bat platform. If you suspect that a minor has accessed the platform using your account or any other account, please contact us immediately at [email protected].

Strict Enforcement

755bat reserves the right to request age verification documents at any time. Failure to provide satisfactory proof of age will result in account suspension until verification is complete. Providing false age information is a violation of our Terms & Conditions and may result in permanent account closure and forfeiture of funds.

Player Protection Tools

755bat gives you direct control over your gambling activity

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.

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Session Time Limits

Define maximum session lengths so the platform reminds you when it is time to take a break from playing.

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Time-Out Feature

Take a short break from your account — from 24 hours up to 30 days — without permanently closing it.

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Self-Exclusion

Permanently or temporarily exclude yourself from the 755bat platform for a set period of 6 months to 5 years.

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Reality Check

Enable periodic on-screen reminders that show how long you have been playing in your current session.

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Loss Limits

Set a maximum loss threshold per day, week, or month to automatically pause your account when reached.

How to Activate These Tools

All responsible gaming tools are accessible directly from your 755bat account settings once you are logged in. To activate deposit limits, self-exclusion, or time-out features, navigate to "Account > Responsible Gaming" after logging in. Alternatively, contact our support team at [email protected] and we will apply the restriction on your behalf within 24 hours. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before becoming active.

Our Commitment to You

Six pillars of responsible gaming at 755bat

Fair and Transparent Games

Every game available on 755bat — from cricket betting to live casino tables and slots from Pragmatic Play, Evolution Gaming, Microgaming, and Spribe — uses certified Random Number Generators (RNG) or live dealer operations audited for fairness. We publish Return to Player (RTP) percentages so you always know what to expect before you play.

Secure and Private Account Management

Your 755bat account, personal data, and payment details — including your bKash, Nagad, and Rocket information — are protected by SSL encryption and strict access controls. We never share your information with third parties for marketing purposes. Your privacy is fully detailed in our Privacy Policy.

Proactive Player Wellbeing Monitoring

755bat's compliance team actively monitors player behaviour patterns for signs of problematic gambling — such as sudden increases in deposit frequency, unusually long session times, or repeated attempts to circumvent self-imposed limits. Where concerns are identified, our team will reach out proactively to offer support and remind players of the tools available to them.

Always-Available Support

Our customer support team is available around the clock via email at [email protected] to assist with responsible gaming queries, account restrictions, and urgent exclusion requests. We treat all responsible gaming communications with the highest level of confidentiality and sensitivity. No request for help is ever ignored or deprioritised.

Strict Identity and Age Verification

Every 755bat player must complete KYC verification before withdrawing funds. This process confirms your identity and age using government-issued documents such as your National ID card or passport. This protects both our players and the integrity of the platform, ensuring that only eligible adults aged 21 and above can access real-money gaming features.

No Incentives to Chase Losses

755bat does not send targeted bonus offers or promotional communications specifically designed to encourage players who have recently experienced significant losses to continue gambling. Our bonus and promotion systems are governed by clear terms, and we reserve the right to exclude players from promotional programmes if we believe participation is not in their best interest.

Self-Exclusion — Full Details

How to take a break or permanently step away from 755bat

Self-exclusion is one of the most powerful tools available to you at 755bat. When you self-exclude, your account is suspended for your chosen period and you will not be able to log in, deposit, or place bets during that time. Additionally, 755bat will suppress all marketing communications to your registered email and phone number for the duration of your exclusion.

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Choose Your Exclusion Period

Select from a short time-out (24 hours to 30 days) or a formal self-exclusion period of 6 months, 1 year, 2 years, or 5 years. Permanent self-exclusion is also available on request.
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Submit Your Request

Log in to your 755bat account and navigate to "Account > Responsible Gaming > Self-Exclusion", or email [email protected] with the subject line "Self-Exclusion Request" and your registered username. We act on all self-exclusion requests within 24 hours.
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Confirmation and Account Suspension

You will receive a confirmation email once your self-exclusion has been applied. Your account will be suspended for the full duration of the period you selected. Any available balance at the time of exclusion will be held securely and returned upon verified request after your exclusion period ends.
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Reinstatement After Exclusion

Reinstatement after a self-exclusion period is not automatic. You must contact [email protected] to request reactivation, and a mandatory 7-day cooling-off reflection period applies before access is restored. This delay is deliberate — it gives you time to confirm that returning to the platform is a considered, informed decision.

Important — Self-Exclusion Cannot Be Reversed Early

Once a self-exclusion is in place, 755bat cannot lift it early regardless of the circumstances you present. This policy exists to protect you. If you attempt to open a new account during your exclusion period, it will be closed and any deposits refunded. We take our self-exclusion commitments seriously and will not make exceptions.

Warning Signs of Problem Gambling

Recognising the signs early makes a real difference

Gambling is entertaining for the vast majority of 755bat players. However, for some people it can develop into a problem that affects their finances, relationships, and mental wellbeing. Honest self-awareness is the first step. If any of the following apply to you, we encourage you to use 755bat's responsible gaming tools or contact our support team today.

Spending more money on gambling than you can comfortably afford to lose, or borrowing money to fund your gaming activity.
Feeling anxious, irritable, or restless when you are not able to gamble, or when you try to reduce or stop gambling.
Chasing losses — continuing to play in an attempt to win back money you have already lost.
Lying to family members or close friends about how much time or money you are spending on gambling.
Neglecting work, studies, family responsibilities, or important personal obligations because of time spent gambling.
Using gambling as a primary coping mechanism for stress, loneliness, depression, or other emotional difficulties.
Repeatedly failing to stick to the deposit limits, session limits, or spending budgets you set for yourself.
Feeling that gambling has taken over your thoughts and that you spend a significant amount of time planning when and how you will gamble next.

You Are Not Alone — Reach Out for Help

If you recognise any of these signs in yourself or someone you care about, please reach out. Contact our dedicated responsible gaming support team at [email protected] with the subject line "Responsible Gaming Help". We will respond confidentially, without judgment, and help you access the right tools and resources. You can also request immediate account suspension while you seek external support.

Quick Self-Assessment

Ask yourself these questions honestly — your answers matter

The following questions are not a clinical diagnostic tool, but they can help you reflect on your relationship with gambling. If you answer "yes" to two or more of these questions, we encourage you to contact us at [email protected] or activate one of the responsible gaming tools available in your account.

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Have you ever gambled with money that was set aside for essential expenses such as rent, groceries, or bills?

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Have you ever felt the need to gamble with increasing amounts of money to achieve the same level of excitement?

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Have you ever tried to stop or cut back on gambling but found yourself unable to do so?

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Have you ever missed work, school, or important family events because of your gambling activity?

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Have you ever borrowed money from friends, family, or financial institutions specifically to fund gambling?

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Do you feel that you need to keep your gambling activity hidden from the people who are important to you?

It Is Okay to Ask for Help

Recognising that gambling may be causing you harm is a courageous step. 755bat's support team treats every responsible gaming contact with complete confidentiality. Email us at [email protected] any time — we will never judge you for reaching out, and we will always do our best to help you regain control.

Deposit Limits Explained

Keep your spending exactly where you want it

755bat allows you to set daily, weekly, and monthly deposit limits directly from your account. These limits apply to all deposit methods, including bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard. Once a limit is reached, no further deposits will be accepted until the relevant period resets or a new, lower limit takes effect.

Reducing a limit takes effect immediately — as soon as you save the change, your new lower cap is active. Increasing a limit is subject to a mandatory 7-day cooling-off period before the higher limit becomes active. This asymmetry is intentional: it protects you from making impulsive decisions during an emotional gaming session.

Deposit limits can be set to any amount in BDT that suits your personal budget. There is no minimum limit requirement. We recommend setting a monthly deposit limit that represents no more than a small portion of your disposable income — an amount you would be entirely comfortable losing, because in gambling, losing is always a genuine possibility.

Budget Smart, Play Longer

Players who use deposit limits consistently report a more enjoyable, lower-stress gaming experience. By removing the temptation to overspend in the heat of the moment, deposit limits help you stay in control and keep 755bat a source of entertainment rather than financial pressure. Set your limits today via your account settings or by contacting our support team.