755bat Privacy Policy

1 Introduction and Scope

This Privacy Policy applies to all personal data collected and processed by 755bat in connection with the operation of the 755bat platform, including the website at 755bat.onl and any associated services, games, and communications channels. It applies to all registered players, prospective players who browse the platform without registering, and any individual who contacts 755bat for support or information.

By registering a 755bat account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the practices described in this policy, you must discontinue your use of the platform.

755bat is committed to protecting the privacy and security of all individuals whose data we process. We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, accidental loss, destruction, or disclosure.

2 Data We Collect

755bat collects the following categories of personal data:

• Registration data: Full name, date of birth, email address, mobile phone number, and country of residence provided when creating a 755bat account.
• Identity verification data: Copies of government-issued identification documents (e.g., National ID card, passport, birth certificate) and proof of address (e.g., utility bill, bank statement) submitted during the Know Your Customer (KYC) verification process.
• Payment data: bKash mobile number, Nagad account number, Rocket account number, Upay account number, bank account details, or card information submitted for deposit and withdrawal purposes. Full card numbers are not stored by 755bat; card payments are handled by certified payment processors.
• Transaction data: Records of all deposits, withdrawals, bets, game sessions, and bonus transactions associated with your 755bat account.
• Device and technical data: IP address, device type and operating system, browser type and version, session timestamps, and referring URL collected automatically when you access the platform.
• Communications data: The content of messages you send to 755bat via email ([email protected]), live chat, or any other support channel, including support tickets and complaint records.
• Preference data: Your communication preferences, responsible gaming settings (e.g., deposit limits, self-exclusion status), and marketing opt-in or opt-out status.

3 How We Use Your Data

755bat uses your personal data for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity, processing login requests, and managing your account settings and preferences.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, including verifying that the payment method belongs to the registered account holder.
• Service delivery: Providing access to cricket betting markets, live casino games, slot games, and all other features of the 755bat platform.
• Regulatory compliance and fraud prevention: Performing identity verification, anti-money laundering (AML) checks, responsible gaming assessments, and other compliance obligations.
• Customer support: Responding to support enquiries, resolving disputes, investigating complaints, and maintaining records of customer interactions.
• Security: Monitoring for suspicious activity, detecting and preventing fraud, protecting the integrity of the platform, and enforcing our Terms & Conditions.
• Marketing communications: Sending promotional offers, bonus notifications, and seasonal promotions to players who have opted in to receive such communications. This is subject to your right to withdraw consent at any time.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform and to make improvements to the user experience, game selection, and payment options.

4 Legal Basis for Processing

755bat processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to provide the gaming and betting services you have registered to use, process your payments, and manage your account.
• Legal obligation: Processing required to comply with applicable laws and regulations, including identity verification, AML screening, responsible gaming obligations, and record-keeping requirements.
• Legitimate interests: Processing carried out in 755bat's legitimate business interests, including fraud detection, platform security, and aggregated analytics, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, specifically for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing and Third Parties

755bat does not sell your personal data. We may share your data with the following categories of third party solely for the purposes described in this policy:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified game studios — who supply the games accessible through the 755bat platform. Game session data may be shared with providers for technical operation, fairness auditing, and dispute resolution purposes.
• Identity verification services: Third-party KYC and AML screening providers used to verify player identities and screen against sanctions and watchlists.
• IT and hosting providers: Cloud infrastructure and server hosting partners who store and process platform data on 755bat's behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory obligation, 755bat may disclose personal data to law enforcement agencies or regulatory bodies.

All third-party data processors engaged by 755bat are bound by contractual obligations to handle your data securely and only for the specific purposes for which it was shared.

6 Cookies and Tracking Technologies

755bat uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us deliver a functional and personalised experience. We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without impairing platform functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the platform, which pages are visited most frequently, and where errors occur. This data helps us improve the platform experience.
• Functional cookies: Used to remember your preferences, such as your preferred language (English), currency (BDT), and notification settings, so you do not need to reconfigure them each time you visit.
• Marketing cookies: Used only where you have consented, to deliver relevant promotional content and to measure the effectiveness of our marketing communications. You may withdraw consent for marketing cookies at any time.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the 755bat platform.

7 Data Retention

755bat retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

Where retention beyond the periods above is required by applicable law or ongoing legal proceedings, data will be retained for the additional period necessary to comply with that obligation.

8 Data Security

755bat implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and the 755bat platform.
• Encryption of sensitive data at rest, including identity documents and payment credentials.
• Access controls ensuring that personal data is accessible only to authorised 755bat staff and third-party processors with a legitimate need to access it.
• Regular security assessments and penetration testing of platform infrastructure.
• Incident response procedures to detect, report, and remediate data security incidents promptly.

While 755bat takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights and freedoms, 755bat will notify you in accordance with applicable legal requirements.

9 Your Data Rights

As a 755bat player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request and account details:

10 Children and Minors

The 755bat platform is strictly for adults aged 21 and above. 755bat does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has registered an account or provided personal data, we will suspend the account and delete the associated data promptly. If you believe that a minor has accessed 755bat on a shared device, please contact us immediately at [email protected].

11 International Data Transfers

755bat operates internationally and may transfer your personal data to servers and third-party processors located outside Bangladesh. Where such transfers occur, 755bat ensures that appropriate safeguards are in place — including contractual data protection clauses with receiving parties — to maintain a standard of protection for your data that is consistent with this Privacy Policy.

12 Responsible Gaming and Data

Data collected through 755bat's responsible gaming tools — including deposit limit settings, self-exclusion requests, and session time preferences — is used exclusively to deliver those responsible gaming features and to comply with applicable obligations. This data is not used for marketing profiling and is not shared with third parties except where required by law. For full information on responsible gaming tools available to you, visit the Responsible Gaming page.

13 Changes to This Privacy Policy

755bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. The date of the most recent revision is displayed at the top of this page. Where changes are material, we will notify registered players via email or an in-platform notification. Continued use of the 755bat platform following any update constitutes your acceptance of the revised policy.

14 Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise a data right, or wish to raise a complaint about how 755bat has handled your personal data, please contact us at [email protected]. We will acknowledge your communication within 48 hours and work toward a resolution promptly. Please note that our email address must not be used as a clickable link — it is provided for reference as plain text only.